Sometimes when change needs to be made, it takes someone who can make a bigger splash to get the attention. Thankfully, Jeffree Star spoke for all the unsatisfied Kylie Cosmetics customers who bought her new ‘Like’, ‘Literally’, and ‘So Cute’ lip glosses and received subpar wands.
After he tweeted these photos of the (admittedly, not-so-great looking) lip gloss wands, lots of other people tweeted photos of theirs as well. Being the fellow celebrity that he is, Jeffree’s unhappiness caught Kylie’s attention.
In the caption of this Instagram video, Kylie said, “I care a lot about the quality of my products. …When I saw the problem with my lip gloss brushes I stopped all production and changed it. Life is a learning experience and we learn from our mistakes. Only a small amount of the old brushes were sold and I can now confirm that next week we are sending new brushes/glosses to EVERYONE that ordered on 4/1.”
It takes a lot for a new business woman to admit her struggles and own up to a mistake lot that, so we’re impressed. We just hope Jeffree gets his new wand ASAP!